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Privacy Policy


1. Overview of Data Protection


General Information

The information below provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data by which you could be personally identified. For more detailed information on data protection, please refer to the privacy policy below.


Data Collection on Our Website

Who is responsible for the data collection on this website?

The website operator carries out the data processing on this website. Their contact details are on the website's Impressum.


How do we collect your data?

Your data is primarily collected when you provide it to us and could be data that you input into a contact form.

Other data is collected automatically or with your consent when you visit our website through our IT systems. This is primarily technical data (e.g. internet browser, operating system, or time of page view). This data is collected automatically as soon as you access our website.


What do we use your data for?

Some of the data is collected to ensure the error-free functioning of the website. Other data may be used to analyse your user behaviour.


What rights do you have regarding your data?

You have the right to receive information about the source, recipients, and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected or deleted. If you have given consent for data processing, you can revoke this consent at any time for future processing. Furthermore, under certain circumstances, you have the right to request restrictions on processing your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

For further information on data protection, you can contact us at any time using the address provided in our imprint.


Analysis Tools and Third-party Tools

When visiting our website, your browsing behaviour can be statistically evaluated. This is primarily done using analysis programs.


Detailed information about these analysis programs can be found in the privacy policy below.


2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This data primarily includes IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.


The host is used for the purpose of contract fulfilment towards potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).


Our host will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions regarding this data.

We use the following host:


Wix Online Platforms Limited,

1 Grant's Row,

Dublin 2 D02HX96,



3. General Information and Mandatory Information


Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data will be collected.

Personal data refers to data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We want to point out that data transmission over the Internet (e.g., via email) can have security vulnerabilities. Complete protection of data from third-party access is not possible.


Note on the Responsible Entity

The entity responsible for data processing on this website is:

Better Change South Africa

Emerald Estate

1609 Johannesburg

Phone: +27 (0) 72 245 1690 Email:

The responsible entity is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).


Duration of storage

Unless a more specific storage duration is mentioned in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified deletion request or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will occur once these reasons no longer apply.


Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The legality of data processing carried out before the revocation remains unaffected by the revocation.


Right to Object to Data Collection in Specific Cases and to Direct Advertising (Art. 21 GDPR)



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